Blog
This blog is where we help you improve your software, teach you how to use our tools to solve problems, software tool use cases, and improvements to our software tools.
How to submit bug reports
Bugs are an unfortunate part of being a software developer. Sooner or later you’re going to bump into one and need to ask the vendor […]
How we provide customer support
In this article I’m going to explain how we provide customer support. Free Customer support is free. There is no charge for customer support. Customer […]
How to create minidumps using Visual Studio, WinDbg and Exception Tracer
Minidumps can be really useful for creating a self-contained record of a crash for analysis later, either by your own software team, by a consultant, […]
How to collect crash callstacks
When collecting data to submit for a bug report, collecting a callstack and supporting data is a common task. In this article I’m going to […]
Delayed memory deallocation can look like memory leaks
We recently had a bug in one of our tools that passed all memory leak tests (it didn’t leak memory) but in real-life use with […]
Which lens are you viewing the world through?
This was written a few years ago, but only posted 13 September 2023. A few years ago I attended the funeral of a 96 year […]
How to Install Intel One Mono fonts on Windows
Recently Intel introduced the One Mono font, which is intended to reduce eye strain and to be superior for use by people with vision difficulties. […]
How to find exception reports for our Validator tools
In an ideal world software would never crash. In the real world, software crashes. Hopefully infrequently. Our tools write an exception report when they crash. […]
How do I monitor a process launched from batch files or Powershell scripts?
Batch files are often used to setup an environment prior to starting an executable. You can also do this with Powershell scripts. If you use […]
Enabling and disabling Powershell script execution
If you’ve ever tried to run a script from Powershell you’ve probably seen this error message. Enabling script execution To enable script execution in Powershell […]